{"id":750,"date":"2026-08-05T17:45:56","date_gmt":"2026-08-05T17:45:56","guid":{"rendered":"https:\/\/documentlibrary.pro\/?post_type=doc&p=750"},"modified":"2026-09-15T09:25:55","modified_gmt":"2026-09-15T09:25:55","slug":"download-buttons-not-working","status":"publish","type":"doc","link":"https:\/\/documentlibrary.pro\/fr\/docs\/download-buttons-not-working\/","title":{"rendered":"Les boutons de t\u00e9l\u00e9chargement ne fonctionnent pas dans ma biblioth\u00e8que de documents int\u00e9gr\u00e9e"},"content":{"rendered":"

Si votre biblioth\u00e8que de documents fonctionne parfaitement sur sa propre page, mais que les boutons T\u00e9l\u00e9charger<\/strong> (et parfois Aper\u00e7u<\/strong>) ne font rien une fois que vous l'int\u00e9grez sur un autre site web, cet article explique pourquoi et ce qu'il faut faire.<\/p>\n

Ce qui se passe<\/h2>\n

Certaines plateformes de sites web chargent le contenu int\u00e9gr\u00e9 dans une sandbox<\/em> iframe, qui est un conteneur verrouill\u00e9 auquel le navigateur web emp\u00eache volontairement de faire certaines choses, notamment t\u00e9l\u00e9charger des fichiers. Lorsque votre biblioth\u00e8que de documents est plac\u00e9e dans l\u2019un de ces bacs \u00e0 sable, le navigateur bloque silencieusement le t\u00e9l\u00e9chargement, de sorte que le bouton semble ne rien faire.<\/p>\n

L\u2019aper\u00e7u peut aussi \u00eatre affect\u00e9. Par d\u00e9faut, l\u2019aper\u00e7u s\u2019ouvre dans un nouvel onglet du navigateur, et le m\u00eame bac \u00e0 sable bloque \u00e9galement l\u2019ouverture de nouveaux onglets.<\/p>\n

Il s\u2019agit d\u2019une restriction impos\u00e9e par la plateforme d\u2019h\u00e9bergement et appliqu\u00e9e par le navigateur. Ce n\u2019est pas un d\u00e9faut de Document Library Pro. La m\u00eame biblioth\u00e8que se t\u00e9l\u00e9charge parfaitement depuis sa propre URL, et sur toute plateforme qui ne place pas les int\u00e9grations dans un bac \u00e0 sable.<\/p>\n

Wix<\/strong> est l\u2019exemple le plus courant. Les deux options d\u2019int\u00e9gration de Wix (“Int\u00e9grer HTML\/Code” et “Int\u00e9grer un site”) placent votre biblioth\u00e8que dans un bac \u00e0 sable qui n\u2019autorise pas les t\u00e9l\u00e9chargements.<\/p>\n

Comment confirmer que c'est bien la cause<\/h2>\n

Veuillez v\u00e9rifier ceci en premier, car si les sympt\u00f4mes diff\u00e8rent, il peut s'agir d'un autre probl\u00e8me que nous pouvons<\/em> corriger pour vous :<\/p>\n

    \n
  1. Ouvrez l'URL directe de la biblioth\u00e8que.<\/strong> Copiez l'adresse depuis votre code int\u00e9gr\u00e9 (par exemple https:\/\/your-library.documentlibrary.app\/?dlp_embed=1<\/code>) et ouvrez-la dans un nouvel onglet. Cliquez sur T\u00e9l\u00e9charger. Si le t\u00e9l\u00e9chargement fonctionne l\u00e0 mais pas en int\u00e9gration, le bac \u00e0 sable d'int\u00e9gration est en cause.<\/li>\n
  2. V\u00e9rifiez la console du navigateur (facultatif, technique).<\/strong> Sur la page int\u00e9gr\u00e9e, ouvrez la console de d\u00e9veloppement de votre navigateur. Un message tel que \u00abDownload is disallowed. The frame\u2026 is sandboxed and the 'allow-downloads' permission is not set<\/em>\u00bb ou ERR_BLOCKED_BY_CLIENT<\/code> le confirme.<\/li>\n<\/ol>\n

    Si le fichier aussi<\/strong> ne se t\u00e9l\u00e9charge pas non plus depuis l'URL directe, il ne s'agit pas<\/em> le probl\u00e8me de bac \u00e0 sable, donc veuillez contacter le support<\/a> , et nous vous aiderons \u00e0 en trouver la cause.<\/p>\n

    Comment corriger le probl\u00e8me<\/h2>\n

    Wix<\/h3>\n

    Installez et utilisez l'application Wix Document Library Pro plut\u00f4t que de coller un code int\u00e9gr\u00e9. L'application ajoute votre biblioth\u00e8que comme un \u00e9l\u00e9ment Wix natif, non cloisonn\u00e9, si bien que le t\u00e9l\u00e9chargement et l'aper\u00e7u fonctionnent normalement. Si vous avez coll\u00e9 le code int\u00e9gr\u00e9 et rencontrez ce probl\u00e8me, contacter le support<\/a> , et nous vous aiderons \u00e0 basculer.<\/p>\n

    WordPress auto-h\u00e9berg\u00e9, Webflow, Framer ou sites HTML simples<\/h3>\n

    Celles-ci ne placent pas les int\u00e9grations dans un bac \u00e0 sable, donc le code d\u2019int\u00e9gration standard fonctionne, t\u00e9l\u00e9chargements inclus. Si vous constatez le probl\u00e8me sur l\u2019une d\u2019elles, la cause est autre, donc veuillez contacter le support<\/a>.<\/p>\n

    Autres cr\u00e9ateurs de sites web (Squarespace, Notion et similaires)<\/h3>\n

    Si la plateforme propose une application ou int\u00e9gration officielle Document Library Pro, utilisez-la. Si elle ne propose qu\u2019une zone g\u00e9n\u00e9rique “code d\u2019int\u00e9gration” et la place dans un bac \u00e0 sable, les t\u00e9l\u00e9chargements ne peuvent pas \u00eatre activ\u00e9s sur cette plateforme. Vous pouvez toujours permettre aux visiteurs de consulter<\/strong> vos documents (voir ci-dessous).<\/p>\n

    Option consultation seule (fonctionne m\u00eame dans un bac \u00e0 sable)<\/h3>\n

    Si les t\u00e9l\u00e9chargements ne peuvent pas \u00eatre activ\u00e9s sur votre plateforme, vos visiteurs peuvent tout de m\u00eame ouvrir et lire les documents dans une visionneuse sur la page. Il vous suffit de mettre le bouton de t\u00e9l\u00e9chargement, dans les r\u00e9glages de votre biblioth\u00e8que, sur arr\u00eat<\/strong> le bouton de t\u00e9l\u00e9chargement dans l\u2019onglet Affichage de vos r\u00e9glages et laisser le Aper\u00e7u<\/strong> activ\u00e9. Dans un bac \u00e0 sable, l'aper\u00e7u ouvre automatiquement chaque document dans une visionneuse sur la page (plut\u00f4t que dans un nouvel onglet), il fonctionne donc l\u00e0 o\u00f9 les t\u00e9l\u00e9chargements \u00e9chouent.<\/p>\n

    Cela fonctionne pour les PDF et les images<\/strong>. Les fichiers Word et Excel ne peuvent pas \u00eatre affich\u00e9s ainsi dans un navigateur : une configuration en consultation seule convient donc aux biblioth\u00e8ques compos\u00e9es de PDF et d'images. Si vous souhaitez un coup de main pour la mettre en place, contacter le support<\/a>.<\/p>\n

    Toujours bloqu\u00e9 ?<\/h2>\n

    Contactez-nous via le support<\/a> en indiquant le nom de votre plateforme et l'URL de la page, et nous vous conseillerons la meilleure option pour votre configuration.<\/p>","protected":false},"excerpt":{"rendered":"

    If your document library works perfectly on its own page, but the Download (and sometimes Preview) buttons do nothing once you embed it on another website, this article explains why and what to do about it. What’s happening Some website platforms load embedded content inside a sandboxed iframe, which is a locked-down container that the […]<\/p>\n","protected":false},"menu_order":40,"template":"","meta":{"footnotes":""},"doc_category":[10],"class_list":["post-750","doc","type-doc","status-publish","hentry","doc_category-troubleshooting"],"yoast_head":"\nThe download buttons don't work in my embedded document library<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/documentlibrary.pro\/fr\/docs\/download-buttons-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The download buttons don't work in my embedded document library\" \/>\n<meta property=\"og:description\" content=\"If your document library works perfectly on its own page, but the Download (and sometimes Preview) buttons do nothing once you embed it on another website, this article explains why and what to do about it. 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